The Merino Story Help: Answer
Shipping and Returns
About Us and Store Locations
Merino is a natural fibre designed to protect sheep from the elements. It breathes even after it is removed from the sheep's back. This means it has the ability to keep your body at an even temperature, keeping you cool in the heat and warm in the cold, leaving you feeling dry and warm. Merino is a natural fibre designed to protect sheep from the elements. It breathes even after it is removed from the sheep's back. This means it has the ability to keep your body at an even temperature, keeping you cool in the heat and warm in the cold, leaving you feeling dry and warm. S

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Pricing and Billing
Do I have to pay sales tax?
  You only have to pay sales tax if you are located in the same state as our warehouse.
I have a question on my charges.
  Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.
I need a copy of my receipt/invoice.
  Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.
When will my credit appear on my account?
  Credits usually take 7-10 business days from the time we receive your item(s).
When will my credit card be charged?
  Your credit card will be charged within 24 hours prior to shipment of your item(s).






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